Kids Crooked House ~ The most whimsical Custom Playhouses and active play products for kids.
  Licensing  |  FAQ  |  Bookmark  |  Share  |  Newsletter Signup

Contact Us KCH International Free Catalog Shopping Cart

Crooked Wall Art Kids Crooked Story Playhouse Gallery Playhouses and Pricing Design Yours Online Playhouses for your business or school Active Play Manifesto Crooked Furniture Maine-Made Quality Delivery & Assembly Crooked Dog Houses Crooked Shirts Add us on Facebook Follow us on Twitter Watch us on YouTube Flickr
 

Frequently Asked Questions
about our Kids Crooked Playhouses

General Playhouses & Pricing
Playhouse Colors
Custom Playhouse Orders
Playhouse Setup
Shipping Information
Crooked House Retailers, Dealers, Distributors
Returns
Liability

 

GENERAL PLAYHOUSES & PRICING:

How much are your playhouses?
Prices for our Crooked Houses start at $1449 for the Original Playhouse. $2149 for a Deluxe (dormer and porch) and $4449 for a Double Deluxe Playhouse extending a whopping 15 feet.

What are your models?
Original Playhouse:Base 4X6. (includes porch)
Deluxe Playhouse:Base 4X8. (includes dormer and porch)
Double Deluxe Playhouse: Base 4X15. (Deluxe play house with crawl-tube to adjoining 4X4 house with secret door.)

Do you have a setup service?
We offer White Glove Service for $499. This service is not available in all areas.

Back to top

PLAYHOUSE COLORS:

What are the playhouse base color options?
Plum, Blueberry, Tangerine, Sierra, Red Apple, Princess Pink, Camelot Gray, Kiwi, Lemon
Custom playhouse colors are available at an additional charge but a color swatch must be sent by the customer. ($120)

What are the playhouse trim color options?
White or Black.
Custom playhouse trim colors are available at an additional charge but a color swatch must be sent by the customer. ($120)

Back to top

CUSTOM PLAYHOUSE ORDERS:

How do we get a custom playhouse?
All of our wooden playhouses can be customized for your family. This process takes about 4-6 weeks and a deposit is needed before designing.
Unique custom playhouse designs start at $5000.

Back to top

PLAYHOUSE SETUP:

What do I need to put under the playhouse to keep it dry?
The base is made from pressure treated wood and does not require anything under the playhouse. Because the wooden base is pressure treated, it is rated to hold up for 40 years with direct contact with the ground. (The floor in the playhouse is plywood and safe for kids.)

What tools do I need for setup?
Powerdriver with Phillips head bit
Level
Ladder

How many people are needed for setup?
2 adults.

How long does it take to set up?
About an hour.

Who can I call for setup help?
888.447.5446

Back to top

SHIPPING INFORMATION:

What is the shipping cost?
Get are real-time shipping quote by selecting your state here: http://www.kidscrookedhouse.com/delivery.aspx

What is the lead/shipping time?
2-4 weeks for a existing playhouse models.
4-6 weeks for a customized themed playhouses (depending on season)

What about shipping and delivery?
If near one of our locations, your children's playhouse is delivered by our drivers. An adult may need to be available for offloading help.

Back to top

CROOKED HOUSE RETAILERS, DEALERS, DISTRIBUTORS:

Where can we see a kids crooked playhouse?
We always have crooked playhouses available at our shop in Maine. If local, please call for an appt. 888.447.5446.

Do you have any dealers or distributors in my area?
We have multiple retailers all over the USA. Please call for location of our current retailers. http://www.kidscrookedhouse.com/becomeadealer.aspx

If you would like to enhance your property, you can enter our Referral Program for Kids Crooked House.

Do you want to join the Crooked Team?
Learn about becoming part of our Referral Program by contacting us!

Back to top

RETURNS:

Refunds and Returns
Please note that because all orders are considered custom, our standard policy is that all sales are final. Every playhouse is fully assembled, inspected, and properly packaged before leaving our facility to ensure customer satisfaction.

Kids Crooked House does not accept returns unless there is a serious defect in workmanship, manufacturing, or substantial damage during shipping. Even then, these issues can almost always be resolved by sending a replacement piece at our expense. Due to the custom, hand-built nature of the product, we require that you allow us every reasonable opportunity to repair the product first. Please also understand that due to the more fragile nature of the wooden building material, bumps and bruises can occur. In the event that they do, we are happy to fix them.

If the damage is determined to be irreparable (and to have been caused prior to delivery), we will promptly arrange for a refund or replacement. We also strongly encourage every customer to inspect your package upon delivery before the driver departs. Any noticeable damage must be documented by the driver and the shipment refused in order to receive any sort of refund.

We have always been dedicated to our valued customers. If you have any questions regarding a product you purchased from Kids Crooked House, please contact our customer service department at 1-888-447-5446 during normal business hours (M-F from 9am – 5pm EST).

Back to top

LIABILITY:

We assume no liability after the playhouse has been delivered to your site. The purchaser is responsible for choosing a structure and accessories appropriate for the developmental levels of the children who will use them. Routine inspections, preventive maintenance and play supervision are all the responsibility of the purchaser and/or homeowner to ensure a play environment that is free of hazard or injury.

Back to top


Call Me Call Us

Call Kids Crooked House

We'd be happy to take your call and answer some questions! Just give us a ring at 888-447-5446.

You may also use our contact form to get in touch.

close

Call Me

We'd be happy to give you a call and answer your questions! Please just provide the following information:

* Name:

Best time to call:

* Phone Number:

How did you hear about us?

 

close

Home | Playhouse Story | Playhouse Gallery | Playhouses & Pricing | Customize a Playhouse | Playspaces for Business
Slims Wall Stickers | Crooked Kids T-Shirts | Kids Play | Maine-Made Quality | Delivery & Assembly | Blog | Dealers

Free Catalog | Contact | Opt-Out | Privacy Policy | Sitemap

© 2014 - All Rights Reserved - Kids Crooked House
Site Development
Next Image KCH International

Sitefinity Web Content Management





Next Image